Today's Program: Essential Business Etiquette by Diane Marcus

Diane Marcus has been a teacher of French, Spanish and elementary education.  She worked for the airline industry for 10 years.  Diane attended college at SUNY Oswego with a Bachelor of Arts in French, Spanish and Elementary Education.  She also graduated from SUNY Brockport with an MBA in Liberal Arts and Education Administration.  Diane founded the Emily Post Institute in Vermont.

It is her desire to train employees, managers and entrepreneurs to practice proper business etiquette. Why take the chance of losing a sale just because someone failed to follow standard protocol in the business world? Business etiquette includes much more than how to give a proper handshake or knowing which fork to pick up next at the dinner table. Business etiquette includes knowing how to act in an interview, how to introduce clients to your peers at work, understanding the pecking order in the company and knowing how to defer to your manager or boss at work or in social events. It is also being sensitive to the culture of the clients you are pursuing, when to write a thank you note, and being a savvy business traveler. Learn more at: http://www.essentialbusinessetiquette.com/why-business-etiquette-training/#sthash.8KmxCrKp.dpuf